Return & Cancellation Policy

Return Policy :

In order to get a defective item replaced or return the item that does not fit you, contact Customer Service via email at support@rianajewellery.com within 7 days from the date of delivery. The defective product or part will be recalled and we will refund your money.

The following products shall not be eligible for return under this 7 Day Replacement Guarantee:

  • Any jewelry that exhibits physical damage to the box or to the product
  • Any jewelry that has been washed
  • Any jewelry not in its original condition
  • Any jewelry that is returned without all original packaging and accessories, including the retail box and all other items originally included with the product at the time of delivery

Once your return is received by us, the quality will be checked. This is subject to your return having met the requirements of being unused and unwashed, returned within 7 days.

Cancellation Policy :

Cancellation before product has shipped:

  • If you cancel your order before your jewelry has shipped, we will refund the entire amount.